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VS&A Professional Services

Comprehensive services for video analytics, health & upgrades

Our expertise for you to focus on what matters

Ensure your security investment delivers reliable protection. Our experts enable, integrate and resolve issues with your video infrastructure, including on-site upgrades without any hidden costs.

Tune Up Service

Ensure your video security system always performs optimally with proactive checks. We help identify and address potential issues before they escalate for efficient security operations.

  • System health checks and upgrades

    Your video security system: robust, accurate and always ready.

  • Installation and configuration

    Unlock operational efficiency, lower costs and extend system lifespan with expert tuning.

  • Optimize operations

    We diagnose emerging issues proactively, preventing expensive downtime and ensuring uninterrupted system operation.

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Analytics Enablement Service

Harness the complete capabilities of your security investment through precise configuration and optimization of your video analytics.

  • Gain more precise insights

    Review and configure analytics setup and settings to maximize system performance and reliability.

  • Enhance situational awareness

    Improve your understanding of events and the environment with accurate camera orientation, field of view and exposure settings.

  • Enable quicker response times

    Optimize the video security system’s capabilities to proactively identify events and provide actionable insights.

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VMS Upgrade and Training Service

Update outdated video management system (VMS) software to unify your entire environment on the same version, regardless of the number of locations or systems.

  • Help protect against cyber threats

    Equip your VMS with security features that close potential gaps, safeguarding your system from cyberattacks and preserving its integrity.

  • Simple upgrade to Avigilon Unity Video

    Let us handle the operational complexities of your VMS upgrade with on-site upgrades from ACC or Pelco VideoXpert to Avigilon Unity Video.

  • Get trained on your system management

    Acquire crucial knowledge and practical expertise to independently manage and optimize your VMS with confidence.

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Explore our video security solutions

Our security solutions help you maximize your team’s efficiency, allowing you to focus on protecting what matters most — your people and property.

Camera

Avigilon IP cameras

Our end-to-end IP security camera systems are AI-powered and built with simplicity in mind.

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Software

Video Management Systems

Discover the potential of Avigilon AI video management software to detect anomalies, empower your teams and boost operational efficiency.

Explore Unity Video
Software

NVR security systems

Avigilon’s NVR systems offer scalable video storage, faster data processing and reliable performance.

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Compliance and certifications

Avigilon Alta and Unity VMS are compliant with global government regulations and ensure our commitment to good security culture, technology and processes.

ISO 27001+ certified

GDPR

SAFETY Act Designation

SOC 2 Type II

NDAA Compliant

FIPS 140-2 Support

Frequently asked questions

Yes. Motorola Solutions may perform the service remotely with the customer’s approval and subject to the necessary remote access being provided.
Find an expert 

Motorola Solutions requires a minimum of two weeks’ notice after receiving a Purchase Order (PO).
Contact us

Professional Services is focused on planned, project-based work like deployments, upgrades and customizations. Technical support takes inbound calls, handling break/​fix issues in real time. Professional Services can also offer boots-on-the-ground services when required.
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Have questions? We can help

Our video security experts can help you implement the right security system for your business.