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Avigilon Customer Support

Avigilon Customer Support

Need help with your Avigilon products? For your technical and product support, visit our 24/7 online support community or contact us through WhatsApp, live chat and more!

AVIGILON 24/7 ONLINE SUPPORT

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DISCUSSIONS

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ONLINE CASE

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Need assistance with Avigilon products or services? We're here to help you.

WhatsApp

Get in touch with us 24/5

Add us as your contact +1 469 599 4222

Send us a message

Live Chat

Chat online directly with support

Phone phone
  • NORTH AMERICA

    +1 888-281-5182

    Tech Support: Option 1
    Sales Inquiries: Option 2
    Order & Returns: Option 3
    Billing Inquiries: Option 4

  • INTERNATIONAL

    +1 604-629-5182

    Tech Support: Option 1
    Sales Inquiries: Option 2
    Order Management: Option 3
    Billing Inquiries: Option 4

    Australia (+61): 1800 501 737
    Austria (+43): 0800 802 375
    Bahrain (+973): 8001 9950
    Belgium (+32): 0800 26 761
    Brazil (+55): 0800 099 9121
    China* (North): (+86) 10 800 714 1914
    China* (South): (+86) 10 800 140 1944
    Croatia (+385): 0 800 200 417
    Cyprus (+357): 0 800 77336
    Czech Republic (+420): 800 080 887
    Denmark (+45): 80 82 00 39
    Finland (+358): 0800 552 037
    France (+33): 08 05 08 06 33
    Germany (+49): 0800 7239489
    Greece (+30): 800 848 1076
    Hong Kong* (+852): 800964535
    Hungary (+36): 80 088 032
    Ireland (+353): 1800 81 71 09
    Israel (+972): 1809 494 413
    Italy (+39): 800 176 851
    Luxembourg: (+352) 0800 810 56
    Macau* (+853): 800 964 535
    Netherlands (+31): 0800 540 0005
    New Zealand (+64): 800 003 009
    Norway (+47): 800 24 651
    Portugal (+351): 800 180 237
    Slovakia (+421): 080 060 1047
    Slovenia (+386): 080 488 829
    South Africa (+27): 080 099 0920
    Spain (+34): 900 838 630
    Sweden (+46): 020 889 237
    Switzerland (+41): 0800 00 99 22
    United Kingdom (+44): 0800 098 8779

    * NOTE: Restrictions and charges may apply depending on the region and/or mobile carrier. May not be accessible from a payphone.

Main telephone support

Sunday 4:30 PM PST - Friday 6:00 PM PST
Multi-language support is based on agent availability.

On-Call telephone support for critical issues

Friday 6:00 PM PST - Sunday 4:30 PM PST
Limited on-call telephone support is available for critical issues. You may be required to leave a message for a callback. We will attempt to return all calls within 2 hours. Note that support for Access Control / ACM is limited during this period.
Multi-language support is based on agent availability.

Live chat support

Sunday 4:30 PM PST - Friday 6:00 PM PST
Sales and Order management (RMA/Orders): Monday 6:30 AM PST - Friday 3:00 PM PST
Live chat support is available for Avigilon Surveillance Products only. For all other products, please call Technical Support directly.