Contact Support
Our team of specialists around the globe is here to answer your questions
СЛУЖБА ПОДДЕРЖКИ КЛИЕНТОВ AVIGILON
Для получения технической поддержки посетите наше онлайн-сообщество, доступное в режиме 24/7, или свяжитесь с нами в WhatsApp, в чате или другими способами. Находите нужную информацию об Avigilon Unity и Alta быстрее с помощью сообществ самостоятельной поддержки, часто задаваемых вопросов и руководств по устранению неполадок.
Avigilon Unity
Находите ответы на вопросы, касающиеся Avigilon Unity Video и Avigilon Unity Access, общайтесь с другими пользователями и просматривайте документацию по продуктам.
Alta Video
Находите статьи и ответы на часто задаваемые вопросы о работе с программным обеспечением Alta Aware Cloud и камерами видеонаблюдения Aviglon Ava.
Alta Access Control
Получите помощь по продуктам Alta для управления доступом, включая часто задаваемые вопросы и поддержку по облачному управлению, интеграции и мобильным приложениям.
United States (US)
Instant SMS: +12077398451
Phone: +1 888-281-5182
Canada (CA)
Instant SMS: +12265464725
Phone: +1 888-281-5182
Brazil (BR)
Instant SMS: +5511931996383
Phone: (+55) 11 5171-9494
Austria (AT)
Instant SMS: +43676800442101
Phone: (+43) 0800 802 375
Belgium (BE)
Instant SMS: +32460213947
Phone: (+32) 25880707
Denmark (DK)
Instant SMS: +4592451698
Phone: (+45) 80 82 00 39
Finland (FIN)
Instant SMS: +3584573977047
Phone: (+358) 0800 552 037
France (FR)
Instant SMS: +33755517422
Phone: (+33) 1 73 23 56 20
Germany (DE)
Instant SMS: +4917688869198
Phone: (+49) 30 66861221
Hungary (HU)
Instant SMS: +36707178565
Phone: (+36) 80 088 032
Ireland (IE)
Instant SMS: +353863876158
Phone: (+353) 1800 81 71 09
Norway (NO)
Instant SMS: +4759448130
Phone: (+47) 22 72 82 22
Poland (PL)
Instant SMS: +48732168239
Phone: (+48) 128 817 081
Portugal (PT)
Instant SMS: +351927911301
Phone: (+351) 21 123 2050
Spain (ES)
Instant SMS: +34683783486
Phone: (+34) 911988083
Sweden (SE)
Instant SMS: +46765146977
Phone: (+46) 020 889 237
Switzerland (CH)
Instant SMS: +41798070474
Phone: (+41) 21 560 36 60
United Kingdom (UK)
Instant SMS: +447860035238
Phone: (+44) 0800 098 8779
Czech Republic
Phone: (+420) 228 888 961
Greece
Phone: (+30) 21 1198 7620
Italy
Phone: (+39) 0497847520
Netherlands
Phone: (+31) 20 241 1500
Slovakia
Phone: (+421) 080 060 1047
Australia (AU)
Instant SMS: +61455465339
Phone: (+61) 2 8748 1930
China* (North)
Phone: (+86) 10 800 714 1914
China* (South)
Phone: (+86) 10 800 140 1944
Hong Kong (HK)
Instant SMS: +85246030113
Phone: (+852) 5806 1111
Malaysia (MY
Instant SMS: +601157405419
Phone:
New Zealand
Phone: (+64) 03 962 5630
Philippines (PHL)
Instant SMS: +639191602329
Singapore (SG)
Instant SMS: +6582400191
Bahrain
Phone: (+973) 8001 9950
Israel
Phone: (+972) 1809 494 413
South Africa
Phone: (+27) 080 099 0920
Sunday 4:30 PM PST — Friday 6:00 PM PST
Multi-language support is based on agent availability.
-
MAIN TELEPHONE SUPPORT
Sunday 4:30 PM PST — Friday 6:00 PM PST
Multi-language support is based on agent availability. -
ON-CALL TELEPHONE SUPPORT FOR CRITICAL ISSUES
Friday 6:00 PM PST — Sunday 4:30 PM PST
Limited on-call telephone support is available for critical issues. You may be required to leave a message for a callback. We will attempt to return all calls within 2 hours. Note that support for Access Control / ACM is limited during this period.
Multi-language support is based on agent availability. -
LIVE CHAT SUPPORT
Sunday 4:30 PM PST — Friday 6:00 PM PST
Sales and Order management (RMA/Orders): Monday 6:30 AM PST — Friday 3:00 PM PST
Live chat support is available for Avigilon Surveillance Products only. For all other products, please call Technical Support directly.