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NORTH AMERICA
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Only contact your in-country number.
United States (US): +12077398451
Normal SMS rates apply.
Canada (CA): +12265464725 -
INTERNATIONALAustralia (AU): +61455465339
Austria (AT): +43676800442101
Belgium (BE): +32460213947
Brazil (BR): +5511931996383
Canada (CA): +12265464725
Denmark (DK): +4592451698
Finland (FIN): +3584573977047
France (FR): +33755517422
Germany (DE): +4917688869198
Hong Kong (HK): +85246030113
Hungary (HU): +36707178565
Ireland (IE): +353863876158
Malaysia (MY): +601157405419
Norway (NO): +4759448130
Philippines (PHL): +639191602329
Poland (PL): +48732168239
Portugal (PT): +351927911301
Singapore (SG): +6582400191
Spain (ES): +34683783486
Sweden (SE): +46765146977
Switzerland (CH): +41798070474
United Kingdom (UK): +447860035238
United States (US): +12077398451
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NORTH AMERICA
Tech Support: Option 1
Sales Inquiries: Option 2
Order & Returns: Option 3
Billing Inquiries: Option 4 -
INTERNATIONAL
Tech Support: Option 1
Sales Inquiries: Option 2
Order Management: Option 3
Billing Inquiries: Option 4Australia (+61): 2 8748 1930
Austria (+43): 0800 802 375
Bahrain (+973): 8001 9950
Belgium (+32): 25880707
Brazil (+55): 11 5171-9494
China* (North): (+86) 10 800 714 1914
China* (South): (+86) 10 800 140 1944
Czech Republic (+420): 228 888 961
Denmark (+45): 80 82 00 39
Finland (+358): 0800 552 037
France (+33): 1 73 23 56 20
Germany (+49): 30 66861221
Greece (+30): 21 1198 7620
Hong Kong* (+852): 5806 1111
Hungary (+36): 80 088 032
Ireland (+353): 1800 81 71 09
Israel (+972): 1809 494 413
Italy (+39): 0497847520
Netherlands (+31): 20 241 1500
New Zealand (+64): 03 962 5630
Norway (+47): 22 72 82 22
Portugal (+351): 21 123 2050
Slovakia (+421): 080 060 1047
South Africa (+27): 080 099 0920
Spain (+34): 911988083
Sweden (+46): 020 889 237
Switzerland (+41): 21 560 36 60
United Kingdom (+44): 0800 098 8779* NOTE: Restrictions and charges may apply depending on the region and/or mobile carrier. May not be accessible from a payphone.
Main telephone support
Sunday 4:30 PM PST - Friday 6:00 PM PST
Multi-language support is based on agent availability.
On-Call telephone support for critical issues
Friday 6:00 PM PST - Sunday 4:30 PM PST
Limited on-call telephone support is available for critical issues. You may be required to leave a message for a callback. We will attempt to return all calls within 2 hours. Note that support for Access Control / ACM is limited during this period.
Multi-language support is based on agent availability.
Live chat support
Sunday 4:30 PM PST - Friday 6:00 PM PST
Sales and Order management (RMA/Orders): Monday 6:30 AM PST - Friday 3:00 PM PST
Live chat support is available for Avigilon Surveillance Products only. For all other products, please call Technical Support directly.