“As a cloud architected platform, Alta’s technology allows us to be more proactive in our management and mitigate any potential issues before they arise.”
Alix Gregory, Director of Workplace Experience at Robin
Robin, a workplace experience software company, is all about flexibility.
Alta’s cloud-based access control dashboard gives Robin the flexibility to manage their entire security platform remotely.
Instead of resetting user permissions for one-off requests, the Robin team can unlock the door on their device in a single click.
The team loves “the magic of a totally touchless experience” when opening their doors with Alta’s hands-free mobile credentials.
Alta provides a totally seamless experience for Robin, from deployment, to onboarding users, to everyday use and management.
Employees reserve their desks via Robin’s scheduling platform, and the company promotes a distributed work culture. But their multi-tenant building’s access control system was holding them back. With limited visibility, they were struggling to audit security issues, and it was taking weeks to get reports back.
Another challenge: credentialing. The legacy provider’s physical badges take days to process, print and issue, meaning people were sometimes locked out for up to a week.
With Alta’s mobile access control solution, Robin has full visibility into who is accessing the office, and can manage the system remotely.
With Alta’s mobile credentials, the onboarding and offboarding process is seamless and instant — no more waiting around for badges.
Robin uses automatic alerts for access events like door ajar and failed authentication to proactively assist employees or address security concerns.
With the detailed reporting available 24/7 in the Alta Control Center, Robin can adhere to their facility’s IT compliance standards.
Cloud-based management played a critical role in keeping Robin open during the pandemic. They utilized group credential suspension, only reactivating users who pass a health screening, and cross-referenced Alta’s access data with their own reservation tool to expedite cleaning and contact tracing efforts. Plus, Wave to Unlock makes entering the space a fully touchless experience. According to Gregory, “everyone feels safer with Avigilon Alta.”
Our video security experts can help you implement the right security system for your business.