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Before you start, review the upgrade steps in this guide:
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Upgrade your Avigilon NVR3, NVR2 and AS1 recorders from the Windows Embedded 7 operating system (OS) to the Windows 10 IoT Enterprise LTSB from Microsoft.

The Avigilon Windows 10 Operating System Upgrade Kit for Avigilon NVR3, NVR2 and AS1 recorders is provided on a bootable USB drive containing the Windows 10 IoT Enterprise LTSB software installation files and includes one Certificate of Authenticity (COA) sticker. An upgrade kit is required for each system that will be upgraded. Each Windows upgrade kit contains a single Certificate of Authenticity (COA) sticker, which needs to be affixed on each system to license only one OS upgrade.

Select the hardware that applies to your site’s deployment and purchase your upgrade from the Avigilon e‑commerce storefront.

IMPORTANT: Before you upgrade Windows.

  1. Call Technical Support.
  2. Ensure that the server has no hardware issue.
  3. Read the entire Upgrade Guide.

Network Video Recorders Gen 3 (NVR3)
Network Video Recording Workstations (NVRWS3)
Remote Monitoring Workstations (RMWS3)

UPGRADE PART: HD-NVR3-W10UPG

Network Video Recorders Gen 2 (NVR2)

UPGRADE PART: HD-NVR2-W10UPG

HD Video Appliance Gen 1

UPGRADE PART: VMA-AS1-W10UPG

Upgrade your Avigilon NVR4 and NVR4X recorders from the Windows 10 IoT Enterprise LTSB or Windows Server 2016 operating system (OS) to the Windows Server 2019 LTSC from Microsoft.

The Avigilon Windows Server 2019 LTSC Operating System Upgrade for Avigilon NVR4X and NVR4 recorders is provided on a bootable USB drive containing the Windows Server 2019 LTSC software installation files and includes one Certificate of Authenticity (COA) sticker. An upgrade kit is required for each system that will be upgraded. Each Windows upgrade kit contains a single Certificate of Authenticity (COA) sticker, which needs to be affixed on each system to license only one OS upgrade.

Select the hardware that applies to your site’s deployment and purchase your upgrade from the Avigilon e‑commerce storefront.

IMPORTANT: Before you upgrade Windows.

  1. Call Technical Support.
  2. Ensure that the server has no hardware issue.
  3. Read the entire Upgrade Guide.

HD Video Appliance Gen 1

UPGRADE PART: VMA-AS1-W10UPG

Have questions? We can help

Our video security experts can help you implement the right security system for your business.