SSM Health Deploys Game-Changing Safe Hospitals Ecosystem

With 23 hospitals, 300 delivery sites, nearly 11,000 clinical employees and more than 2 million outpatients seen every year across Illinois, Missouri, Oklahoma and Wisconsin, SSM Health is no stranger to the challenges facing the healthcare industry. SSM Health continuously strives to provide exceptional clinical care while operating efficiently and ensuring the safety of employees, patients and visitors at all times. Like many large medical centers, these facilities face heightened and constant safety and security challenges.

Solution

SSM Health has completely reimagined how it secures its campus and facilities. By integrating once-disparate pieces of security and communications technology into a seamless integrated ecosystem, SSM Health doesn’t just receive better security, they can generate better outcomes: enhanced clinical care, higher patient satisfaction, more efficient operations and a safer workplace that enhances employee morale and retention.

The suite of technology began with Avigilon cameras, video analytics, Avigilon Control Center™ video management software and Access Control Manager™. With the results seen at SSM Health Saint Louis University Hospital, the decision was made to convert their entire radio platform region-wide to MOTOTRBO reliable and rugged two-way digital radios and they are going through the transition currently. With advanced analytics and automatic alerting capabilities directly integrated on their radios, SSM Health received a new level of visibility and insight into its campus.

Today, SSM Health is implementing the Safe Hospitals ecosystem in all Missouri and Illinois regional hospitals.

“We went from having an outdated VMS, ineffective access control and insufficient alarm capability to the exact opposite. Clinical staff took note and our officers felt more confident because they had the right resources to do their jobs in a truly professional manner. It’s a huge game-changer for us.”

Todd Miller
Regional Director of Security at SSM Health.